{
  "id": "managed-services",
  "url": "https://oneninenordic.com/services/managed-services",
  "markdown": "https://oneninenordic.com/services/managed-services.md",
  "json": "https://oneninenordic.com/api/v1/services/managed-services.json",
  "title": "Managed services",
  "question": "Who keeps it working after go-live?",
  "summary": "A dedicated team that runs, supports and improves your Salesforce platform and agents.",
  "outcome": "adaptability",
  "unit": "core",
  "platform": [
    "Salesforce"
  ],
  "people": [
    "marina-plecas",
    "lucas-costa"
  ],
  "cases": [],
  "order": 8,
  "body": "A fixed-fee managed service covering tickets, releases, monitoring and continuous improvement, including the agents we put into production. Ten of our people work in managed services."
}