{
  "id": "process-redesign",
  "url": "https://oneninenordic.com/services/process-redesign",
  "markdown": "https://oneninenordic.com/services/process-redesign.md",
  "json": "https://oneninenordic.com/api/v1/services/process-redesign.json",
  "title": "Process redesign with Human + AI",
  "question": "Which part of the work changes most?",
  "summary": "Redesign one real process at a time: what AI does, where a person still decides, and the measure that proves it.",
  "outcome": "efficiency",
  "unit": "advisory",
  "platform": [
    "any"
  ],
  "people": [
    "ferdinand-drobik",
    "henrik-graham",
    "lone-lind-riisgaard"
  ],
  "cases": [
    "property-services-brand-and-ai",
    "finance-digital-foundation"
  ],
  "order": 11,
  "body": "AI creates value when it fits an existing workflow. We take a process with a named trigger, output and pain, sketch the Human + AI version on one page, and run a bounded test against a baseline. The hard work is still in people and process; we stay for that part."
}