# Two Salesforce environments consolidated into one connected platform

Client: Universal Robots and MiR (Teradyne Robotics). Industry: Industrial robotics. Outcome: Capture revenue. Platform: Salesforce, Sales Cloud, Service Cloud, Experience Cloud, Account Engagement.

Brought Universal Robots and MiR onto one scalable Salesforce platform connecting marketing, sales, service, customers and distributors across the value chain.

## Results
- Unified customer and partner data foundation
- Harmonised commercial and service processes
- Connected customer and distributor experiences

Two robotics companies under Teradyne ran separate Salesforce orgs with different processes and partner models. We consolidated them into one platform with a shared data model, harmonised commercial and service processes and connected the distributor network through Experience Cloud.

Canonical: https://oneninenordic.com/cases/universal-robots-mir-one-platform
Source: OneNine content model, updated 2026-11-04