# Agentforce

*Where would an agent actually pay off first?*

AI agents built into sales, service and field work on Salesforce, with the permissions, approvals and review that make them safe to run.

Outcome: Improve efficiency. Delivered by OneNine Core. Platform: Salesforce, Agentforce, Data 360.
People: [morten-brandt](/people/morten-brandt), [jesper-andersen](/people/jesper-andersen), [sinuhe-zamarron](/people/sinuhe-zamarron).
Cases: [universal-robots-mir-one-platform](/cases/universal-robots-mir-one-platform).

We treat an agent as model + tools + rules working inside defined boundaries. The first agent is chosen for a bounded, repetitive process where a baseline exists, so the result can be measured. We design the workflow, the data access and the controls before the prompt.

Typical engagement: a two-week discovery that names three candidate processes, then a 90-day path that takes one of them from bounded test to production with monitoring in place.

Canonical: https://oneninenordic.com/services/agentforce
Source: OneNine content model, updated 2026-11-04