# Field Service

*Is the right technician in the right place with the right part?*

Scheduling, dispatch, mobile work orders and service contracts, increasingly run by agents.

Outcome: Improve efficiency. Delivered by OneNine Core. Platform: Salesforce, Field Service.
People: [raquel-gonzalez](/people/raquel-gonzalez), [sinuhe-zamarron](/people/sinuhe-zamarron).

Drawn answer: Technician (scheduling, briefing) → Place (dispatch, work order) → Part (forecasting), and back: follow-up feeds the next appointment.

Installation and maintenance businesses are where field service and AI agents meet first: appointment booking, parts forecasting, technician briefing and follow-up are all bounded processes with clear baselines.

Canonical: https://oneninenordic.com/services/field-service
Source: OneNine content model, updated 2026-11-04