Where would an agent actually pay off first?
Agentforce. AI agents built into sales, service and field work on Salesforce, with the permissions, approvals and review that make them safe to run.
Improve efficiency · OneNine Core · Salesforce, Agentforce, Data 360
We treat an agent as model + tools + rules working inside defined boundaries. The first agent is chosen for a bounded, repetitive process where a baseline exists, so the result can be measured. We design the workflow, the data access and the controls before the prompt.
Typical engagement: a two-week discovery that names three candidate processes, then a 90-day path that takes one of them from bounded test to production with monitoring in place.
source: services/agentforce updated 2026-11-04 markdown permalink
Where we did it.
Two Salesforce environments consolidated into one connected platform
- Unified customer and partner data foundation
- Harmonised commercial and service processes
- Connected customer and distributor experiences
source: cases updated 2026-11-04 permalink
Who to ask.
Enterprise platforms, AI and technology transformation
AI, Salesforce and intelligent automation
Salesforce architecture and integration
source: people updated 2026-11-04 permalink