Who should you ask?
A senior partnership of 19 specialists across strategy, customer experience, operations, Salesforce and AI. You work directly with the people who shape the strategy and lead the work.
The partners.
Operational excellence and business transformation
Operational excellence and business transformation
Enterprise platforms, AI and technology transformation
Total experience strategies, brand and digital transformation
AI, Salesforce and intelligent automation
Commercial transformation and Salesforce solutions
source: people?unit=partners updated 2026-11-04 permalink
OneNine Advisory.
Business development and digital transformation
Finance transformation and performance
Finance transformation and performance
AI enablement and digital transformation
AI, cybersecurity and digital transformation
Digital performance and commercial excellence
source: people?unit=advisory updated 2026-11-04 permalink
OneNine Core.
Salesforce Service and Field Service
Salesforce Sales and commercial excellence
Salesforce Sales and commercial excellence
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Salesforce data and integration
Salesforce consulting and delivery
Salesforce architecture and integration
source: people?unit=core updated 2026-11-04 permalink
Operations.
Operations and office management
source: people?unit=operations updated 2026-11-04 permalink
What we cover.
9 areas, and the people in each, by what they actually work on. Most appear in more than one, because the work does. If your question sits in two areas, which it usually does, write to the first person and they bring the second.
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Operations
Sales and operations planning, daily management, performance governance.
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Administration
The back-office work agents take: workflows, knowledge management, the processes behind them.
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Finance
Finance transformation, management reporting, the month-end.
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Technology
Enterprise platforms, architecture, integration, cybersecurity.
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AI
The operating model, Agentforce, intelligent automation, AI enablement.
Jesper Andersen, Morten Brandt, Ferdinand Drobik, Aksel Watson
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Salesforce
Lead-to-cash, service, field service, delivery.
Morten Brandt, Tim Wolff Jacobsen, Raquel Gonzalez, Alessandra Lanfredi, Mikkel Nielsen, Marina Plecas
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Experience design
Customer and employee experience, service design, brand.
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Data
Data Cloud, integration, the grounding for agents.
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Strategy
AI strategy and roadmap, business development, Future Scan.
Want to join?
We are hiring Salesforce and AI profiles who can run a project and understand a client. Write to sales@onenineadvisory.com.
source: organization updated 2026-11-04 permalink