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Is the right technician in the right place with the right part?

Field Service. Scheduling, dispatch, mobile work orders and service contracts, increasingly run by agents.

Improve efficiency · OneNine Core · Salesforce, Field Service

Installation and maintenance businesses are where field service and AI agents meet first: appointment booking, parts forecasting, technician briefing and follow-up are all bounded processes with clear baselines.

Technician scheduling, briefing Place dispatch, work order Part forecasting follow-up feeds the next appointment

source: services/field-service updated 2026-11-04 markdown permalink

Who to ask.

  • RG

    Raquel Gonzalez

    Manager, OneNine Core

    Salesforce Service and Field Service

    Ask about Field Service, Service Cloud, contact centre

    Salesforce

  • SZ

    Sinuhe Zamarron

    Architect, OneNine Core

    Salesforce architecture and integration

    Ask about Salesforce architecture, integration, MuleSoft, Field Service

    Technology · Data

source: people updated 2026-11-04 permalink